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Reformer pilates

Software for a reformer studio with six beds, all taken

A reformer class is sold by the bed, and the first class a customer buys decides whether they come back. TimiTomi lets only first-timers buy the intro pack, and never sells more spots than a class has.

Set up your studioSee pricing
A woman holding a plank on the reformer, with an intro pack one customer may buy only once, a Tuesday of classes showing the spots left on each, and a class booked with one credit.

An intro price only a first-timer can buy

The introductory pack is the offer that fills a reformer studio, and the problem with it has always been the regular who buys it twice. TimiTomi checks the buyer’s email and phone number, so the rule does not depend on trust.

  • First-timers only. Matched on email and phone number.

  • Once each. One purchase per customer, then it is gone.

  • Works only for the classes you pick. Beginners only, if that is the offer.

A woman holding a plank on the reformer, beside an intro pack only a first-timer may buy, once, and a second purchase turned away on the email and phone number behind it.

Six beds, and never a seventh booking

Capacity on a reformer means beds, not floor space. A class that sells a seventh spot leaves somebody without a bed.

  • A class never sells more spots than it has. Set per class, not per studio.

  • A waiting list when the beds are gone. The next cancellation goes to somebody on it. Included in every plan.

  • A cancellation window you set. Cancel in time and the credit comes back.

Two women either side of a class card, with the spots it holds, how late somebody may book it, the cancellation window and the waiting list behind it.

The regulars who come twice a week

After the intro pack, the question is what a customer buys next. A reformer studio usually sells both a pack and a membership for the same classes.

  • Packs and plans together. The same customer can hold both.

  • You never track anyone’s credits. Each booking takes one credit off the balance automatically.

  • Customers get a message when credits are low. In the Studio and Scale plans, and as an add-on on Starter.

A woman with her eyes closed after class, beside the last credit on her pack, the message that sold the next one, and the booking that spent it.

Pick a plan, and that is what you pay

Your price does not change when you sell more. Plans differ in how many instructors they include and in what they can do.

  • 0% transaction fee
  • No long-term contracts
See what is in each plan

Starter

The basics, with add-ons as you grow.

€49/mo
Billed monthly
Set up your studio with the Starter plan
  • 5 instructors
  • SMS as an add-on
  • Add-ons from €15/mo
  • Dedicated onboarding specialist
  • 24/7 dedicated support

What’s included:

Booking and selling

  • Your own booking page
  • Class packs, memberships and top-ups
  • Waitlists & substitutes

Payments

  • Online and in person

Marketing & automations

  • Email automations

Instructors

  • Team logins and instructor pay

Optional add-ons

  • €29 a month
  • €20 a month
  • €15 a month
  • €15 a month
  • €20, paid once

Studio

Every add-on, with SMS included.

€249/mo
Billed monthly
Set up your studio with the Studio plan
  • 15 instructors
  • 500 SMS a month
  • Every add-on included
  • Dedicated onboarding specialist
  • 24/7 dedicated support

Everything in Starter, plus:

Instructors

  • Calendar sync for instructors

Scale

The most instructors and SMS included.

€399/mo
Billed monthly
Set up your studio with the Scale plan
  • 30 instructors
  • 1,000 SMS a month
  • Every add-on included
  • Dedicated onboarding specialist
  • 24/7 dedicated support

Everything in Studio, plus:

Booking and selling

  • Multiple locations

What the front desk needs

  • A page for every customer

    Contact details, notes, the packs they hold and every class they have booked, in one place.

  • The day, class by class

    The studio’s day and week, with a mark on the class running now and its participant list beside it.

  • Book somebody in yourself

    Add a customer to a class when they call, move them to another day, or give them a pack for free.

  • Your terms, accepted once

    Write them, attach them to the studio or to one class, and keep proof of who accepted which version. On every plan.

  • Refunds you can do yourself

    A full or a partial refund from the order list, which shows a declined card apart from a checkout nobody finished.

  • The booking page looks like you

    Your logo, colors, description and links, and a switch to hide any part of the page.

Ready when you are

Build it this week. Pay when you open.

Set up your classes, your prices and your booking page for free. You pay only when you go live.

Get started for free
  • Free until you go live
  • 0% of what you sell

Questions from reformer studios

No. A spot is a count, not a place: TimiTomi knows the class holds six and that five are taken, and it does not know which bed is which. Studios that assign beds do it on the day, in the room. If that matters to you, this is the part of the product that will not do what you want.

The product

What your studio gets